Running the day
What do I look at first thing in the morning?
Today is the first screen in FleetDesk, dispatch software for tour operators, and it answers one question at 6am: do you know where every van is going and who is driving it, with the things that are wrong ranked at the top and this month’s money down the side.
It is an audit, not a feed. A perfectly dispatched day is a screen with nothing shouting on it.
Needs you
At most five rows, in the order they cost you money:
- Enquiries nobody has quoted, with the age of the oldest.
- Agreed work with no vehicle, one row per morning, so you know which day to fix.
- Quotes that have gone quiet. A quote sent yesterday is not a task and does not appear.
- A run with no driver.
- A trip that ran and has not been paid for.
Each row has the button that fixes it. A brand-new account also sees the two things it cannot dispatch without: a tour and a vehicle.
The day itself
Every run today, by departure time, each with its vehicle, driver, tour and a bar showing how full it is. Anything with no vehicle sits at the top in amber, because unassigned work is the only genuine emergency on this screen.
The side panel
This month’s revenue, deposits held and balance outstanding, plus the next seven days, so a quiet week is visible on a Monday rather than on a Friday.
A screen from FleetDesk. The operator shown, Horizon Tours, is invented, along with its customers and its trips.
Checked against the product on 16 September 2026. Published by Max, founder and tour operator.