Can my website enquiry form feed into it?

Send your web developer three things from that screen: the endpoint, the key, and the example request printed underneath them. It is an ordinary HTTPS POST, so it works from WordPress, Webflow, Squarespace, a Zapier step or a hand-rolled form.

What to post

JSON, with the key in an x-ingest-key header or as a key field in the body. The fields it reads are name, email, phone, tour, date, passengers and message. Only name is really needed, and anything missing is simply left blank on the enquiry.

What happens on arrival

• A tour name that matches one of your own tours is linked to it automatically. One that does not match is kept word for word in the notes, and you pick the tour when you reply.
• Somebody who has written before is matched to their existing customer record by phone or email, so a repeat enquirer does not become a second contact.
• The customer's own message is stored verbatim. Nothing rewrites it and nothing drafts a reply.
• The enquiry lands in the Needs a quote group of your pipeline.

The key

Treat it as a password. Anyone holding it can create enquiries in your account, which is why only an owner or an admin can see it. If it leaks, ask us to reissue it.